News
ZEN
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Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty
PR Newswire · 11/20 14:00
Zendesk Launches Flexible Pricing for Customized AI Journeys
PR Newswire · 11/11 17:00
Zendesk unveils the industry's most complete service solution for the AI era
PR Newswire · 04/16 17:00
AI ushers in era of intelligent CX, fuels massive industry transformation
PR Newswire · 01/17 11:00
Zendesk signs definitive agreement to acquire Klaus
PR Newswire · 01/08 17:00
Press Release: Zendesk signs definitive agreement to acquire Klaus
Dow Jones · 01/08 17:00
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About ZEN
Zendesk, Inc. is a software development company that provides software as a service (SaaS) solution. The Company offers a range of product solution, which includes Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Gather, Zendesk Explore, Zendesk Sell, and Zendesk Apps. Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets across multiple channels. Zendesk Chat is a live chat and messaging software. Zendesk Talk is cloud-based call center software. Zendesk Guide is a knowledge base that powers both customer self-service and support agent productivity. Zendesk Gather is community forum software. Zendesk Explore provides analytics for organizations to measure and improve the entire customer experience. Zendesk Sell is a sales customer relationship management (CRM) product solution. The Company's platforms include Zendesk Sunshine, Sunshine Conversations, Zendesk Sunshine Developer Tools, Zendesk Apps, Zendesk API, and others.